Cosmetics Product Solutions

TEL Expert Solutions | Managed by Experts. Overseen by Experts.

Person Applying Cosmetic Cream on Skin

Ensure your cosmetic and personal care products comply with regulatory standards and safeguard consumer safety with TEL Expert Solutions' comprehensive consulting and testing services. Our expert team specializes in navigating complex regulatory frameworks, helping you meet the specific requirements of diverse markets. We offer end-to-end support, from reviewing product labels and selecting ISO 17025-accredited laboratories to overseeing ingredient analysis, safety assessments, and stability testing. By partnering with TEL Expert Solutions, you can streamline your testing processes, ensure full regulatory compliance, and bring your products to market with confidence.

Trust TEL Expert Solutions for precise, reliable testing and regulatory expertise that drives your product's success.

OUR SERVICES

The cosmetic and personal care industry offers significant growth opportunities, but navigating the intricate web of quality, safety, efficacy, and labelling regulations across various regions can be overwhelming. With constantly shifting standards and heightened consumer expectations, launching a new cosmetic product requires both expertise and strategic insight. At TEL Expert Solutions, we prioritize your success, providing the knowledge and resources you need to thrive in an ever-changing market.

In a market flooded with beauty and personal care products, standing out demands more than just a great product — it requires a strong, compelling brand proposition. TEL Expert Solutions serves as your one-stop partner, providing expert consulting, comprehensive testing services through our accredited partner laboratories, and label review solutions. This ensures your products meet the highest standards of quality, safety, and efficacy, earning consumer trust and satisfaction.

With years of experience in consulting and testing for the beauty and personal care industry, TEL Expert Solutions is the trusted partner you need to navigate regulatory challenges and exceed consumer expectations. Together, we can build your brand and position it for success in today’s competitive market.

Consulting Solutions

  • Reviews regulatory requirements for the product and provides guidance on documentation and testing, ensuring a smooth navigation through regulatory challenges.

    Services include

    • Advice on relevant regulatory requirements for product

    • Assessment of relevant documentation from manufacturers and/or suppliers

    • Advice on testing scope required for product, if necessary

    • Review of test reports from accredited laboratory against regulatory requirements for compliance, if available

  • Provides expert support in preparing the Product Information File (PIF) for your products, offering a tailored and comprehensive service.

    Services include

    • Review of existing PIF, if available

    • Gathering required PIF information through direct or indirect communication with manufacturers or suppliers

    • Verifying the relevance and accuracy of the received information

    • Coordinating necessary testing

    • Compiling and creating the PIF

  • Ensures accurate and reliable labelling, building consumer trust and regulatory compliance.

    Services include

    • Review of product label in accordance with relevant regulations

    • Review of formulation in accordance with relevant regulation

    • Assessment on claims listed on product label

    • Assessment of relevant documents relating to information listed on product label

Testing Solutions

  • Assure the quality of your finished cosmetic and personal care products through testing, putting quality at the forefront and building customer trust

    Commonly Tested Parameters

    • Identification Tests

    • Assay

    • Impurities or Related Substances

    • Specific Tests, such as pH, loss on drying (LOD), water, sulfated ash, loss on ignition, water-insoluble matter, ester-extractable matter, nitrogen determination, viscosity, refractive index, and more

  • Ensure the safety of your finished cosmetic and personal care products, fostering customer trust and guaranteeing regulatory compliance.

    Commonly Tested Parameters

    • Microbial Limit Tests, inclding total aerobic mesophilic microorganisms, P. aeruginosa, S. aureus, C. albicans, and more

    • Heavy Metals, including mercury, lead, arsenic, cadnium, and more

    • Residual Solvents, including 1,4-dioxane, methanol, and more

    • Organic Impurities or Related Substances

    • N-Nitrosamines

    • Free Formaldehyde

  • Guarantee the consistency, quality, and safety of your product through rigorous qualification and routine testing of your cosmetic ingredients.

    Commonly Tested Parameters

    • Identification Tests

    • Assay

    • Impurities or Related Substances

    • Specific Tests, such as pH, loss on drying (LOD), water, sulfated ash, loss on ignition, water-insoluble matter, ester-extractable matter, nitrogen determination, viscosity, refractive index, and more

  • Evaluate your product's preservative system to assess the risk of microbial growth under typical storage or usage conditions throughout its expected shelf life, ensuring product stability, safety, and compliance with industry standards.

    Common Test References Used for Challenge Tests

    • USP <51> : Preservative Challenge Test

    • British Pharmacopoeia (BP), Appendix XVI C : Efficacy of Antimicrobial Preservation

    • European Pharmacopoeia (Ph. Eur.), General Text 5.1.3 : Efficacy of Antimicrobial Preservation

    • ISO 11930:2019 : Cosmetics — Microbiology — Evaluation of the Antimicrobial Protection of a Cosmetic Product

    • Personal Care Products Council (PCPC) Microbiology Guidelines

    • ASEAN ACM MAL 08 : Preservative Efficacy Test for Cosmetic Product

  • Detect potential changes and reactions of components within your product when it is kept under storage or accelerated conditions, ensuring stability, quality, and integrity throughout its shelf life.

    Commonly Tested Parameters

    • Parameters within Cosmetic Quality Testing, particularly Assay, Impurities, and Related Substances

    • Microbial Limit Tests

    • Contents-Container Compactability Tests

SCOPE OF SERVICES

Relevant Products

Our consulting and testing services encompass a wide range of cosmetic and personal care products including, but not limited to:-

Skin Care

  • Skin Cleansing Products, such as make-up removal, cleansers, soap, shower gel, scrubs, and more

  • Skin Care Products, such as toner, serum, lotion, mask, sunscreen, and more

Hair Care

  • Hair Cleansing Products, such as shampoo, shaving cream, and more

  • Hair Care Products, such as conditioner, hair mask, and more

  • Hair Beauty Products, such as hair wax, hair gel, hair colouring, perming products, and more

Beauty Products and Fragrances

  • Beauty Products, such as makeup, eyeliner, eyebrow pencil, nail polishers, and more

  • Fragrances, such as perfumes, colognes, and more

Oral Care

  • Toothpaste

  • Mouthwash

Relevant Regulatory or Authority Organisations

TEL Expert Solutions adheres to the following key regulations and standards in the provision of our services:

  • Association of Southeast Asian Nations (ASEAN)
    ASEAN Cosmetic Directive

  • European Union (EU)
    Regulation (EC) No 1223/2009

  • United States of America (USA)
    Federal Food, Drug, and Cosmetic Act (FD&C Act)

If you require assistance with regulations from other countries, we are available to review and provide expert guidance tailored to your specific requirements.

PRICING STRUCTURE

Cosmetic Consulting Solutions

Please note that pricing may vary depending on the complexity of the product.

Regulatory Surveillance and Advice
From SGD 800 (inclusive of GST) per project

Regulatory Surveillance and Advice with Product Label Review
From SGD 1,250 (inclusive of GST) per product

Product Information File
From SGD 800 (inclusive of GST) per PIF [Review of existing PIF]
From SGD 1,800 (inclusive of GST) per PIF [Compilation and creation of PIF]

Product Label Review
From SGD 500 (inclusive of GST) per label

Cosmetic Testing Solutions

Due to the complexity of testing, pricing may vary based on factors such as the sample matrix, parameters, test method, sample preparation requirements, analytical techniques, instrumentation, detectors, detection limits, cost of chemical reference standards and/or storage conditions.

Physiochemical Method, including pH Tests, Viscosity Tests, and more
From SGD 60 (inclusive of GST) per test

Gravimetric Method
From SGD 90 (inclusive of GST) per test

Titrimetric Method
From SGD 120 (inclusive of GST) per test

Elemental Analysis
From SGD 150 (inclusive of GST) per test

UV-Vis Spectrophotometric Method
From SGD 200 (inclusive of GST) per test

HPLC Method
From SGD 350 (inclusive of GST) per test

GC Method
From SGD 350 (inclusive of GST) per test

LC-MS/MS Method
From SGD 500 (inclusive of GST) per test

Microbial Tests, including Limit Tests and Challenge Tests
From SGD 120 (inclusive of GST) per test

Testing with Method Validation
From SGD 3,000 (inclusive of GST) per test method [non-instrument-based: physiochemical, gravimetry, titrimetry]
From SGD 8,000 (inclusive of GST) per test method [instrument-based: UV-vis spectrophotometry, HPLC, GC, LC-MS/MS]

THE PROCESS

TEL Expert Solutions follows a straightforward 5-step process for our comprehensive Consulting Services:

STEP 1
Customer submits an enquiry.

STEP 2
Acknowledgement and additional communication or clarification from TEL Expert Solutions within 1 working day. A quotation is provided to the customer within 0 to 3 working days from confirmation of required service.

STEP 3
Customer confirms the order.

STEP 4
TEL Expert Solutions begins the formal consultation process with the customer. If testing is involved, TEL Expert Solutions arrange collection of test items with customer. These items are recorded into our system before being sent to our qualified ISO 17025-accredited partner laboratories for testing.

STEP 5
TEL Expert Solutions closes delivers the final reports and/or deliverables within the stipulated timeline.

Throughout the process, TEL Expert Solutions manages all communications with vendors or suppliers relevant to the consulting services on your behalf, ensuring a smooth and hassle-free experience. We also provide regular email updates to keep you informed on the progress and status of the service.

Why should you work with TEL Expert Solutions?

Experienced Subject Matter Experts

From certified professionals to experienced technical experts, we provide impactful, personalized insights that drive your business forward.

Accredited Partner Laboratories for Testing

Our partner laboratories are accredited to ISO/IEC 17025:2017 by SAC-SINGLAS and recognized by local and international bodies.

Exceptional Customer Support

Our commitment to excellent customer support guarantees a seamless and responsive experience for all our customers.

Access to Technical Resources

We leverage a rich resource library of regulatory, technical and testing standards to deliver unparalleled support.

Single Point of Contact

We serve as your point of contact, streamlining communication and reducing the need to liaise with multiple stakeholders.

Timely Update of Progress and Status

We provide dynamic progress updates that keep you informed and drive you toward timely project completion.